Frequently Asked Questions

 

PAYMENT

How do I secure my date?

Upon your request, The Fuge will issue you a contract which secures your venue and date for 10 days. If 10 days have passed and we have not received the signed contract along with the retainer payment, the date will be released.

Is a deposit required?

The Fuge requires a “retainer payment” for each venue. The retainer payment for The Lab venue is $500, The Studio venue is $1,000 and The Fuge venue is $3,000. The retainer payment is non-refundable.

Do you accept credit cards for payment?

We accept credit cards or Venmo, along with cash or check, for retainer payments. For the 2nd and final payments, cash, check or a cashier’s check is preferred. We will accept credit cards for those payments, but the processing fee will be passed on to you.

How do you structure the payment schedule?

For all three venues, the retainer payment is due with the signed contract. For The Studio and The Fuge venues, we require a second payment that is due 6 months prior to the event. There is no second payment due for The Lab venue. Final payment is due 14 days prior to the event. All payment details are outlined in your contract.

What is the cancellation policy?

We do not issue any refunds for cancelled events. We will, however, work with you should you need to reschedule. Retainer payments can be transferred to a new date/event. Further details available upon request.

 

LOGISTICS

Is the site handicap accessible?

Yes. There is a ramp at the main entrance and at The Lab venue entrance and we have 2 elevators that access The Fuge and The Studio venues.

Is parking available on-site? Will guests be charged for parking?

Parking is available on-site and there is no charge. Valet Service is available at your request and that does incur an additional charge.

Are there other rooms available to the client for an event?

Yes, we have a bridal suite/family room available for your use.

Can we come see the venue set up for another event?

We do allow you to come see the room set up but not during someone else’s event. We ask that you come out prior to the event to see the venue set up as to not disturb anyone’s private event.

What hotels are nearby?

Holiday Inn Express and Suites and Home 2 Suites by Hilton are across the street from The Fuge in the Costco complex. Both hotels offer The Fuge clients and guests a 10% discount on their room fees. Approximately 15 minutes from The Fuge are the Courtyard by Marriott and Fairfield Inn & Suites by Marriott. The Fuge does not have a partnership with these hotels.

 

VENDORS

Do you have a list of approved or recommended vendors we can use?

The Fuge works with a wide variety of vendors. We’d rather not suggest “approved” or “recommended” vendors in a general capacity. We prefer to recommend vendors to our clients based on their individual needs.

 

EVENT SPECIFICS

What is the venue’s capacity?

The maximum capacity in The Fuge venue is 1100 guests, in The Studio venue it is 300 guests and in The Lab venue, it is 150 guests.

How many guests can be seated at each table?

8-12 guests can be seated at each table.

Does The Fuge offer on-site ceremonies? And if so, is there a charge?

Yes, The Fuge offers on-site ceremonies. We have an outdoor courtyard, or the ceremony can be held in any of the venues. There is a $700 ceremony fee and a $3 per person chair rental/set-up fee.

Are there any decor restrictions?

The Fuge does not allow helium balloons in The Fuge venue. They are allowed in The Lab venue and The Studio venue. No open flames are allowed in any of the venues. We do not allow things to be taped or affixed to the walls in any of the venues.

When can vendors arrive for set-up?

Our policy is that vendors can get into the venue for set-up 2 hours prior to the event. Extra set-up time is available for an additional charge. However, we try to work with our vendors as much as we can provided the requests are reasonable.

Will another event be taking place on the same day in the building?

Yes, it is possible that another event will be taking place at the same time as your event. We have 3 venues in the building but they each have their own entrance so your event still feels private.

Will your staff be involved in setting up and breaking down decor?

Our staff does not set-up or break down decor that is provided by outside vendors. If you have an event planner, that is their responsibility. If not, it is your responsibility.

Do I need to schedule a tour, or can I just stop in?

We prefer that you schedule a tour with one of our sales associates so we can prepare the room (lights on, music playing, etc.) and our salesperson has an idea of what type of event you are looking to have.

Do you have outdoor space?

Yes, we have an outdoor courtyard that can be utilized for ceremonies, cocktail hours and after parties.

Can we have a sparkler send off?

Yes, you can provided it takes place outdoors.

 

FOOD AND BEVERAGES

Do you have an on-site caterer? If so, are food and beverages included in the venue rental?

The Fuge does their own catering on-site. Our menus offer a per person price and that price encompasses the venue charge, catering, and alcohol.

Can you accommodate special dietary restrictions?

Yes, we offer vegetarian options on all our menus. We will also work with you for any specific dietary restrictions that you or your guests may have.

Is there a guest count minimum?

Yes, there are minimum guest counts for each venue. Also, some of our special menus, such as our Holiday Menu, require minimum guest counts that vary from the normal minimum guest counts.

What are our bar options? Do we have to purchase liquor through The Fuge?

The Fuge has a brewery on-site (as of Oct. 2021) therefore all alcohol must be purchased through us.

Can I bring in my own cake or cupcakes?

We do allow you to bring in wedding, mitzvah and birthday cakes or cupcakes from your own bakery of choice. The bakery can communicate with The Fuge for drop-off times if you aren’t bringing them in yourself.

 

STAFF

Who will be our point person as we plan our event?

Your initial meeting and tour will be with one of our sales associates. Once you have booked your event, our Director of Operations takes over all aspects of your event and they are your point person. She will typically be there during your event. If you would like to meet her during your initial sales meeting and tour, you may do so upon request.